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FAQ [09 Feb 2018|04:06pm]

What browsers can I use this extension on?

Sanity is available for Chrome is coming to Firefox ASAP!

Is Sanity hard to install/use?

Nope! Since this extension is directly available from your browser's extension shop all you have to do is purchase and allow it to install on your browser if prompted. Sanity will do the rest. 😉 The only setting you'll probably want to change is allowing the extension to work in Incognito on Chrome. To do this you'll want to go to your extensions page, click Details on Sanity, then toggle the switch to allow in Incognito.

Why was Sanity released without all features you plan to put into it? Did you rush the project?

The opposite, actually! There are some features I'd love to put into Sanity, but they're going to take some time and a lot of trial and error, and I want to be sure they're as integrated and consistent as possible before I add them in.

But I also wanted to make sure you guys got a great product sooner rather than later, and I've put hours and hours of work into making the first release of Sanity as great as possible!

Will you be making this extension available for Opera, or other browsers?

Likely not, I'm sorry! If you'd like to use the Sanity Chrome extension on Opera though, you probably can! (Disclaimer: I have no clue if this works with paid extensions or if it's only viable with free ones.)

Why isn't this product free?

Sanity took a long time to develop, from brainstorming to trial and error to execution and revising for multiple browser support, to make sure you guys got the best fixes I could offer for a site that desperately needed it.

While my Patreon funding made it partially possible for me to take the time to create Sanity, a lot of work went into this. Sanity doesn't just fix one of your Insanejournal accounts—it spans your entire Insanejournal experience. And it's available for less than the cost of a single permanent account!

I put a lot of thought into fair pricing for Sanity, and I'm very satisfied with what I landed on; I hope you are too!

Okay, I get it now! Where can I help fund future projects like this?

You can either become a patron or buy me a coffee!

I have an idea for Sanity! Where do I let you know?

Awesome! You can let me know in the suggestions and if enough people are interested in the feature I'll likely include it in future updates! Make sure to check the Upcoming Features first; your idea might already be slated for addition!

I'm having an issue with Sanity; can you help?

I sure can try! Check out the bugs page and, if you don't see your issue on the list already, please let me know!

Will there ever be a mobile app to tie into Sanity?

...maybe. 😉 (I would absolutely love to, but I do need more experience with apps first, so we'll just have to see what happens!)

If I buy Sanity now will I get future features and updates?

You sure will! When you buy Sanity you will automatically get any updates to the extension! If you have automatic updates turned off for your browser extensions you'll want to check for updates yourself via your extension settings, though.

How often will Sanity be updated?

It depends on necessity! During the first few months to a year there may very well be monthly updates to make sure any potential bugs are fixed and to roll out features we want, but after the initial growing pains updates to the extension will probably slow down.

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